Patient Information: What You Need to Know

Visitation

During childbirth, a patient may have up to two people with them in the delivery room. 

New fathers

Fathers are encouraged to go home and sleep between delivery and discharge. The father may sleep overnight in a sleep chair or recliner provided.

Rest for new mothers

To ensure new mothers get as much rest as possible, and to keep the noise level down, we ask that you limit phone calls and visitors during your hospital stay. Call one or two loved ones who can relay information to your family and friends. If you would like us to hold your calls so that you can get some rest, let the hospital operator know by dialing “0“ on your room phone. We have implemented “Just Us Two“ at 2 p.m., which allows our moms and babies to rest from 2 to 4 p.m. each day. We do not encourage visitors during this time and will coordinate our care to minimize interruptions to allow moms and babies to bond and rest.

Security

Infant security and safety is very important to us. As a result, we do many things to keep your baby safe. All newborns wear an ankle band that activates an alarm if the baby leaves the unit. Mothers and fathers also wear special wrist bands that identify them as parents of the infant. In the Women’s Unit, nurses wear unique ID badges. It’s important that you learn your nurse’s name and not let anyone take your baby out of the room without your permission. Never leave your baby unattended.

Telephones

There is a phone in the labor and delivery room. Phone cards can be used to make long-distance calls. In addition, cell phones are permitted in the waiting room and patient rooms. However, cell phone cameras are allowed only when approved by our staff.

Videotaping

Videotaping is not allowed in the delivery room. However, in most situations, it is allowed before and after delivery. Videotaping of staff is permitted only with their permission.

Please feel free to contact the coordinator of maternity services and educational programs with any questions or concerns you may have. You may reach our Center for Women and Newborns at 661.200.1512, or our Lactation Services at 661.200.1515.

Birthing Suites in Santa Clarita

Your Family Centered Care Experience

Having a baby is an experience like no other. At Henry Mayo, we want to do everything we can to make sure your new baby’s first moments with you are as comfortable, joyous, and special as possible.

Some of the ways we help you make the most of your delivery experience include:

• The Golden Hour – To help preserve your “golden hour” in those moments immediately following birth, our team makes sure you get uninterrupted time to bond with your new baby, skin to skin. For new babies, a mom’s chest is the best place to adjust to life outside the womb. This kind of contact also helps babies stay warmer, calmer, and happier than babies kept in cribs. Dads can snuggle with baby, too!

• Rooming-In – You and your baby share a room at Henry Mayo. This “rooming in” extends to baby care education and feeding. You’ll quickly learn your new baby’s feeding cues and develop confidence before you leave us. Rooming-in allows infant procedures to be performed at the bedside so that you and your family members feel included in the care of the baby. One nurse takes care of mother and baby. All your personal and medical needs will be met 24 hours a day.

• Couplet Care – You can count on one nurse—rather than different nurses—to provide postpartum care to you and your baby. Your postpartum nurse (who may also be your labor and delivery nurse) is specially trained to assess both you and your new baby, help with breastfeeding, and provide a more seamless, unified approach to postnatal care.

• Henry Mayo's Breastfeeding Model Hospital Policy – Henry Mayo’s Model Hospital Policy promotes and supports breastfeeding in maternity care and is supported by evidence based practice and targeted outcomes.

• Delayed First Bath – Newborns are delivered with a protective skin covering called vernix, which helps protect them against dryness and infection. For this reason, we hold off on bathing babies during their first day to allow this substance to absorb into their skin.